Nelson Sa

A London-based platform agnostic IT solutions creator, with over a decade’s post-graduate experience of IT technical support, networking, cybersecurity and project management in high demand environments within both the private & public sectors.

Competencies

System Administration

  • SaaS Administration (GSuite, Azure, AWS)
  • Mobile Device Management (InTunes, Jamf, JumpCloud)
  • Single Sign-on and Multi-Factor Authentication

    • Security

  • CompTIA Security+ Certified
  • GDPR Practitioner
  • SOC2 Type 2 & ISO 27001 Compliance
  • DR Tabletop Management
  • Pentration Test Support

    • Network Infrastructure

  • CompTIA Network+ Certified
  • DNS, DHCP, 802.1x experience
  • Comms Room Build Outs
  • Audio-Visual and Unified Comms

    • Support

  • Windows 7-11, MacOS, Linux user support experience
  • Remote support of international locations
  • Agile ticket management - Jira, Jira Service Desk

    • Training & Documentation

  • Technical documentation writing
  • End user documentation
  • End user training

    • Project Management

  • Budgeting
  • Vendor Assessment
  • Negotiations

    Career

    Education

    Personal

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